Loadtap’s chatbot dispatch system

The Loadtap platform officially went live on Tuesday, Feb. 27, and one of its central features is an automated chatbot dispatch system those party to the platform can use to communicate with drivers in their private networks. 

Managing ridiculous expectations handed down from brokers

A talk with small fleet owner Leander Richmond for this Overdrive Radio podcast reveals some brokers have gone so far as to make it a contract stipulation that the carrier will be required to send proof of delivery within an hour of offload – or lose a…

Highway robbery: A clouded transparency

You think you’re all set: After 120 deadhead miles, you’re almost to the pickup — when the broker calls. The load’s canceled, he says, and $150 truck-ordered-not-used (TONU) is coming your way. … True? Or did he just find somebody cheaper …

Highway robbery: Combating dishonest brokers

Even with more broker-checking services available, some dishonest freight middlemen continue to deceive or steal from owner-operators. Things are in play for a technical change long in process at the level of FMCSA to help combat the ‘worst of the wors…