How to file a coercion or harassment complaint

Filing a coercion complaint can be done via the FMCSA’s National Consumer Complaint Database in the “Driver” section. Also here, a look at the concentration of coercion complaints, by state, over the four years the Coercion Rule has been in place.

When the broker disappears with the owner-op’s money

Broker launches new authority in July, surety is now pending cancellation after a run-up in claims. Sound familiar? Owner-op Allan Workman is owed money, and is on a mission to shine a light on the intrastate/exempt commodities surety exceptions that h…

Can you hear me now? Anybody out there?

Gary Buchs on the “lost” art of communication: “When I think about the way brokered freight seems to be going — tap a button on a screen, get a load – the phrase ‘trust but verify’ comes high to the mind. Don’t give up on due diligence with the shippe…