Overall customer satisfaction with heavy-duty trucks declined to 737 index points on a 1,000-point scale in 2012, compared with 751 in 2011, primarily due to an increase in the number of problems experienced.
Overall customer satisfaction with heavy-duty trucks declined to 737 index points on a 1,000-point scale in 2012, compared with 751 in 2011, primarily due to an increase in the number of problems experienced.